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GETTING THE MOST FROM YOUR AGENT

WHEN IT’S ALL GONE QUIET.

When you’re selling property, it’s easy to feel a little overwhelmed by the process. For a start, the sums of money involved are larger than anything most of us will handle our lifetimes – at least in one go. So perhaps it’s not all that surprising that many of us will sit back and let the professionals get on with it.

But, sometimes, that’s not what happens. We pick and estate agent, we watch our property pop up online, we find a conveyancing solicitor, we sit back – and nothing … zip … nada.

For a while, we’ll wait – often being very British about it. After a little while, we might tut or mutter to ourselves – but we won’t actually pick up the phone and ask what’s going on. We just presume the “experts” know what they’re doing and we’ll refrain from interfering.

But, if you’re looking for a little advice on what your ought to do if things have gone ominously quiet, read on…

Ask…

For a start, we’d recommend you get on the phone to your estate agent straight away. You don’t have to scream and shout or stamp your foot demanding a speedier sale; that won’t really achieve much anyway. But, by all means, ask for a report on progress. An inquiry or a click-through from one of the portals might not lead to a viewing but it can be reassuring to know buyers are nibbling. It’s better than being completely in the dark.

The same applies if you already have a buyer and the sale is in the hands of solicitors. If you don’t seem to be getting any closer to a completion and you want to know why, just ask.

Ask Again…

If your agent intimated interest in your property but there haven’t been any viewings yet, see if you can find out why. Were you persuaded to pitch your asking price to high? Are the images of your property not doing you any favours? We’re not suggesting you hound your agent; they do need space and time to work. But don’t be too passive either. Remember this is YOUR house sale and you have a right to the information about how it’s progressing.

Is Your Solicitor On Your Side…?

We’re not suggesting you could be hundreds of pounds only for someone to work against you but, in our experience, there is sometimes a tendency for lawyers to labour a point. They are working for you but, sometimes, speed isn’t always to the forefront of their minds. Once a sale is in progress, endless letters or emails can be exchanged over a single point, slowing the whole process down when a conversation or a compromise could perhaps have cleared the logjam in a few minutes. It might be worth checking but, if you’d rather not, why not ask your agent to put in a call? We’ve banged a few heads together before and would be quite happy to check on delays in the legal process if you’d rather not do it yourself.

Who’s stalling?

Sometime buyers caught in chains may try to slow the process on a sale deliberately, requesting additional checks or slowing negotiations over aspects of the property they want to see rectified. Again, your agent should be aware soon after the viewing or the survey results if a buyer has any concerns. If they start throwing them into the mix later on, it’s sometimes a sign a deal is becoming a little fragile. If your sale seems to be going nowhere, it may be an idea to mentally prepare for a return to the market.

Has your agent gone to sleep?

We sincerely hope we’re never guilty of this – and our Trustpilot reviews suggest our track record is okay – but, sometimes agents with extensive portfolios can struggle to stay on top of them all. A fast-growing firm, for example, may be operating at the extreme limits of its staff and, sometimes, a property may not get all the attention it deserves. If you sit back, wait, and say nothing, it could be yours.  Make a bit of noise, remind them you’re there, and the risk is reduced.

We’d love to hear from you, if you’re selling or not. Just give us a call and we’ll do our best to help. After all, it’s our job …