AN IMPORTANT MESSAGE FOR OUR CUSTOMERS…
It was five years ago now that we ended up in estate agency – almost by accident.
Forgive us if you’ve heard the story before but our roots are in lettings and we only crossed the boundary into sales when one of our landlords asked us if we could help him dispose of a property. We were successful and, within months, others had asked if we could help them too. Before we knew it – and without meaning to – we had laid the foundations for Esale.
Little did we know where it would lead. There were just two of us back then and there were some pretty daunting obstacles to overcome – not least building a credible portfolio of properties. After all, there’s a big difference between selling property for people with whom you already have a relationship and complete strangers, many of whom are not sure about the whole concept of selling their home over the internet.
But, right from the start, exemplary customer service has been our watchword. We’ve listened to what our customers have told us – both about the service we have delivered and the service they would like to receive – and adapted as we’ve gone along. We hope our simple packages, our 100% no-nonsense guarantee are testament to that.
But we have to admit the most rewarding feature of the last five years has been the feedback we have been fortunate to receive on independent review website Trustpilot – where we’re rated the No2 estate agency in the UK – and the steady growth in our client base. Indeed, just recently, we took on ten new instructions in a single week, smashing our previous record – a significant milestone for us, particularly when we look back at where we started.
So, as we look forward to the next chapter of our development – our bid to take a place on the national stage – we would simply like to say a sincere thank you to each and every one of the 300+ people who have trusted us with one of the most significant moments in their lives. We are genuinely grateful because, while we may have helped you move, you have helped us to do likewise – from small-time provincial agents to a profitable business on the cusp of an exciting chapter which we hope will see us established as a “name” in our industry – and one which can be trusted for both service and results.
There’s still time to join us if you’d like to be part of the journey, by the way. Just click on the link if you’d like more information of how you can become part of the Esale team: https://crowdforangels.com/company/Esale-UK-Ltd-130